{"id":44648,"date":"2021-02-02T15:20:58","date_gmt":"2021-02-02T15:20:58","guid":{"rendered":"https:\/\/www.grimselwelt.ch\/faq-frequently-asked-questions\/"},"modified":"2026-06-29T13:17:42","modified_gmt":"2026-06-29T13:17:42","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.grimselwelt.ch\/en\/guest-information\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ &#8211; Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44648\" class=\"elementor elementor-44648 elementor-8723\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6af314ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6af314ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-457d5eb7\" data-id=\"457d5eb7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1243a86f elementor-widget elementor-widget-heading\" data-id=\"1243a86f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Questions and answers about train tickets and Guided Tours<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-737519c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"737519c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25f57a3\" data-id=\"25f57a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41ca11a7 elementor-widget elementor-widget-heading\" data-id=\"41ca11a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Means of payment online store<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea6724 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"6ea6724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"144\" height=\"75\" src=\"https:\/\/www.grimselwelt.ch\/media\/visa.png\" class=\"attachment-full size-full wp-image-44650\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18a9163 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"18a9163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"145\" height=\"73\" src=\"https:\/\/www.grimselwelt.ch\/media\/mastercard.png\" class=\"attachment-full size-full wp-image-44651\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6a41f9 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"f6a41f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"145\" height=\"74\" src=\"https:\/\/www.grimselwelt.ch\/media\/post.png\" class=\"attachment-full size-full wp-image-44652\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a26cea3 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"a26cea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"144\" height=\"74\" src=\"https:\/\/www.grimselwelt.ch\/media\/ebanking.png\" class=\"attachment-full size-full wp-image-44653\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a4fe41 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"8a4fe41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"142\" height=\"72\" src=\"https:\/\/www.grimselwelt.ch\/media\/twint.png\" class=\"attachment-full size-full wp-image-44649\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b018f43 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b018f43\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce51875\" data-id=\"ce51875\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23dcb6ce elementor-widget elementor-widget-heading\" data-id=\"23dcb6ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Any further questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55a81ad8 elementor-widget elementor-widget-text-editor\" data-id=\"55a81ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are happy to be there for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4882668 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4882668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:welcome@grimselwelt.ch\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Question by e-mail<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions and answers about train tickets and Guided Tours Means of payment online store Any further questions? We are happy to be there for you. Question by e-mail<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":45192,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-44648","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/pages\/44648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/comments?post=44648"}],"version-history":[{"count":2,"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/pages\/44648\/revisions"}],"predecessor-version":[{"id":50098,"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/pages\/44648\/revisions\/50098"}],"up":[{"embeddable":true,"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/pages\/45192"}],"wp:attachment":[{"href":"https:\/\/www.grimselwelt.ch\/en\/wp-json\/wp\/v2\/media?parent=44648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}